Effective Date: October 7th, 2025.
- Introduction At Sifa Home Care LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our staff. By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
- Information We Collect We may collect the following types of personal information: – Name – Address – Phone number – Email address – Date of birth – Emergency contact details – Medical history – Diagnoses – Medications – Treatment plans – Insurance information – Physician contact details
- How We Use Your Information We use your information for the following purposes: – To provide home care services – Create and maintain client care plans – Coordinate with healthcare providers and family members – Process billing and insurance claims – Communicate with you about services or updates – Improve our website and services
- Sharing Your Information We do not sell your personal information. We may share your information with: – Authorized caregivers and healthcare providers – Insurance companies and billing processors – Legal or regulatory authorities, as required by law – Technology service providers (e.g., secure scheduling or EHR systems)
All third parties are required to maintain the confidentiality and security of your information.
- Your Rights You have the right to: – Access your personal and health information – Request corrections to your records – Request restrictions on certain uses and disclosures – Request a copy of this Privacy Policy – Withdraw consent (where applicable)
To exercise these rights, please contact us at info@sifahomecare.com.
- Data Protection We implement industry-standard safeguards to protect your information, including: – Secure electronic health record (EHR) systems – Access controls and encryption – Staff training on HIPAA and privacy practices
However, no system is 100% secure. We cannot guarantee absolute protection of your information.
- Cookies and Tracking Our website may use cookies and tracking tools to improve user experience and analyze website usage. You can manage your cookie preferences through your browser settings.
- SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from Sifa Home Care, which may include appointment reminders, service-related updates, care notifications, and important account or billing information.
Message frequency may vary. Message and data rates may apply depending on your carrier.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP.
Sifa Home Care does not share, sell, or rent mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.
SMS consent is collected solely for communication related to our services.
- Children’s Privacy Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 without parental consent.
- Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
